Shipping & Delivery
At Ctrl+Skincare, we understand the importance of timely and reliable shipping to provide you with a seamless shopping experience for our products. Please review our shipping policy below:
Processing Time
Orders are generally processed and shipped within 1 to 2 business days from the date of purchase, excluding weekends and holidays. During peak seasons or promotional periods, processing times may vary. We appreciate your patience during these times.
Delivery Time
Delivery times depend on the shipping method selected and the destination of your order. Please be aware that unforeseen circumstances such as weather conditions, customs clearance processes, or carrier delays may affect delivery times.
Change of Address
If you need to update the shipping address for an order you’ve already placed, please contact us as soon as possible. While we will do our best to accommodate your request, we cannot guarantee changes once an order has been processed for shipping.
Order Cancellation
We aim to ship orders quickly. You have a window of 2 hours from the time your order is placed to request a cancellation. To do so, reach out to our friendly customer support team via email at contact@ctrlskincare.com with your order number, and we’ll assist you promptly.
Destination
North America
Europe
Asia
Oceania
Delivery Time
7 to 10 business days
5 to 10 business days
3 to 7 business days
5 to 10 business days